Privacy Policy

Last updated: March 2026

1. Who We Are

Frankie's Slice Shop ("we", "us", "our") operates frankiessliceshop.com. We are based at Marina Market, Centre Park Rd, Cork, Ireland. For any privacy-related queries, contact us at info@frankiessliceshop.com.

2. Information We Collect

We collect information you provide directly when placing an order or contacting us:

• Name, email address, and delivery address when placing a merch order
• Payment information — processed securely by Stripe and never stored on our servers
• Messages you send us via email

We also automatically collect limited technical data when you visit our site, including your IP address, browser type, and pages visited, via standard server logs.

3. How We Use Your Information

• To process and fulfil your orders
• To respond to your enquiries
• To improve our website and services
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party services which may process your data:

• Stripe — payment processing. See Stripe's Privacy Policy.
• Printify — merch fulfilment. Your name and shipping address are shared with Printify to fulfil orders.
• Manna Aero — drone delivery ordering. Orders placed via Manna are subject to their own privacy policy.
• Cloudflare — hosting and security.

5. Cookies

We use only essential cookies necessary for the site to function (e.g. your cart). We do not use tracking or advertising cookies.

6. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing. To exercise any of these rights, email us at info@frankiessliceshop.com.

7. Data Retention

We retain order data for up to 7 years as required by Irish tax and accounting law. Other personal data is deleted when no longer needed.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing frankiessliceshop.com, you agree to these Terms of Service. If you do not agree, please do not use our site.

2. Our Services

Frankie's Slice Shop sells Roman and New York style pizza from our location at Marina Market, Cork, and official branded merchandise via our online store. Food orders are fulfilled through Manna Aero's delivery platform.

3. Merch Orders

• All merch sales are final unless an item arrives damaged or incorrect.
• Estimated delivery is 5–7 business days. We are not responsible for delays caused by third-party couriers.
• If you receive a damaged or wrong item, contact us within 14 days at info@frankiessliceshop.com and we will arrange a replacement or refund.
• Prices are listed in Euro (€) and include VAT where applicable.

4. Payments

Payments are processed securely by Stripe. By placing an order you confirm that you are authorised to use the payment method provided. We reserve the right to cancel any order if payment cannot be verified.

5. Intellectual Property

All content on this site — including the Frankie's name, logo, photography, and copy — is owned by Frankie's Slice Shop. You may not reproduce or use any content without our written permission.

6. Limitation of Liability

We are not liable for any indirect or consequential losses arising from use of this website or our products, to the extent permitted by Irish law.

7. Governing Law

These terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

8. Contact

For any questions about these terms, email us at info@frankiessliceshop.com.